Rpm Automotive Services
Just got back from RPM and had to give these guys a shout out for their kindness towards my paranoid worries.I bought my first car (used) from a dealer in Sacramento about 2 weeks ago. Only a few days ago I noticed the brakes making some noises and with a move to Sacramento coming in less than a week, I decided to stop by due to the two high reviews here on Yelp. I feel like I have to do my part to continue their 5 star rating.Now I wasn't sure what I was walking into here - whether they wanted appointments or not. I didn't though, I just showed up and asked them to check out the brakes. All the guys were out on their lunch breaks but the man behind the counter said he'd get it up on the lift to check it out for me anyways and if there were problems we'd make an appointment. Great!Five minutes later he invites me into the shop to show me the problem. As it turns out, the dealer used some creative, but sufficient methods to comply with state laws that require dealers to know the quality of the brakes for cars they sell; their solution was to sandpaper the rotors (?) and replace the brake pads. He takes me under the car to show the irregular scratches from the sandpaper and explains I'm fine and that the new pads were just getting acquainted, phew! "What do I owe you for this courtesy, fine sir?" Oh nothing? Even better!