5

I'm going to start this off by saying that I have a hard time trusting auto shops with all the scandals lately and past events with my previous cars. I always try to do all my own auto maintenance. However, I would have NO PROBLEM taking my vehicle to RPM Auto for ANY type of work. A little backstory... I met one of the owners Brad as he generously donated his services and cool swag to the Northbay Fires Benefit Car Show that I was organizing. I later met the whole family, Fran (Wife, owner/operator) and Jason (son, operator) among others and saw how they ran their business. At a later time, we organized a dyno day with some of the raffle winners of the car show and had a great time! The shop provided breakfast snacks and coffee as well as a great lunch catered by Jimmy John's (delicious). They constructed a really cool trophy for the winner of the dyno shootout but the most important thing for me was that I developed a great relationship with the owner and we all felt that we could absolutely bring our builds here and trust the quality work and staff. Now bringing it to recent events... Yesterday, I brought my vehicle to the service shop to get some suspension maintenance and an alignment done. Again, Quality staff and service shined! Don, the service manager gave me a ride to work while Marvin (service manager) and Lucas (technician) were tasked with the maintenance itself. all 3 members were very clear with their expectations and communication. I cannot express enough the quality and integrity of this shop and its staff. Maybe now I can let go of my ridiculous auto shop fears. I'll definitely bring my car back here for future work and performance mods. If I could give it more than a 5 star rating, I would. Edit 09/23/19: We held another cool event at RPM and I was having issues with my car. Modern vehicles are very complex machines and Jason offered to take a look at the car and see if anything was going on. He hopped in and plugged in his laptop and found that there were some issues and we had discussed what was going on. Brad (owner), Jason (owner and son) and I popped the hood and took a look around and quickly found that a wiring loom was faulty and had come dislodged. They very generously got it quickly fixed with some new wires and soldered it into place. I CAN'T THANK THESE GUYS ENOUGH! GREAT PLACE TO TAKE YOUR VEHICLE!!!

5

Don took care of everything. My Wife was very happy that he took the time to explain things to her . I will be happy to bring my vehicle back for the recommended services . The technicians seemed to be well trained and knowledgeable.

5

I felt the mechanic that helped me was honest and knew the business. I was treated like a valued customer and had a good conversation and felt like a friend not just a paying customer.

5

Outstanding service and advice.

5

Travel from Healdsburg to Rohnert Park just to have RPM work on my vehicle very professional care and attention to detail. Good feeling knowing your vehicle is in good hands! Terry Collins

5

It is expensive to get your car fixed but, RPM is worth every cent thus far. Marvin did a great job of keeping me informed of what was going on. I have had some really bad experiences with other mechanics when it comes to my Jetta but, RPM treats her better than I do. Great company, great people, so thankful for the quality of work they provide.

5

RPM motors is a great place to have your car serviced or repaired. The staff is honest, friendly and very skilled. I got a tune-up on my Toyota Sonata for 1/3 of the price of the dealer! I am very happy with their services.

5

Never disappointed with the level of service. Professional, courtious, honest.

5

I've been a happy customer for years, the service is first rate. They take great care of my car and I trust them completely .

5

I always receive great service from RPM. They are professional from the moment you walk in the door till the time you drive away. They stand behind all work performed on your vehicle. There is never any Hi pressure to make you purchase anything. I feel safe and confident driving my vehicle, it performs like it should, thanks to all their staff.

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