5

Excellent and friendly service. The technician pointed out an issue and suggested I contact the manufacturer due to my car being under warranty. I will be back 👍

5

Marvin did an excellent job on getting the truck back and any issues that came up. Very professional

5

Great value for a full diagnostic. They took time to go over each item and helped me prioritize repairs and maintenance of my car. Nice, friendly atmosphere. I will be back!

5

Excellent service, finished when they said they would, gave me information about service my truck could use but didn’t try to pressure me.

5

thanks for great job

5

Very honest very helpful they're great

5

Very personable, honest and professional service. I explained my issues and they seemed to know exactly what to address. My handler Marvin Pagador was on the spot, as well as the rest of the crew. Very pleased with my experience.

5

Professional, personable, expert service. My 1998 Dodge diesel 3500 has never run this well. New clutch, front brakes, and computer chip installation. These guys are a class act, and you can eat off their garage floor! I am a new and committed customer for all my automotive repair needs.

5

I'm going to start this off by saying that I have a hard time trusting auto shops with all the scandals lately and past events with my previous cars. I always try to do all my own auto maintenance. However, I would have NO PROBLEM taking my vehicle to RPM Auto for ANY type of work. A little backstory... I met one of the owners Brad as he generously donated his services and cool swag to the Northbay Fires Benefit Car Show that I was organizing. I later met the whole family, Fran (Wife, owner/operator) and Jason (son, operator) among others and saw how they ran their business. At a later time, we organized a dyno day with some of the raffle winners of the car show and had a great time! The shop provided breakfast snacks and coffee as well as a great lunch catered by Jimmy John's (delicious). They constructed a really cool trophy for the winner of the dyno shootout but the most important thing for me was that I developed a great relationship with the owner and we all felt that we could absolutely bring our builds here and trust the quality work and staff. Now bringing it to recent events... Yesterday, I brought my vehicle to the service shop to get some suspension maintenance and an alignment done. Again, Quality staff and service shined! Don, the service manager gave me a ride to work while Marvin (service manager) and Lucas (technician) were tasked with the maintenance itself. all 3 members were very clear with their expectations and communication. I cannot express enough the quality and integrity of this shop and its staff. Maybe now I can let go of my ridiculous auto shop fears. I'll definitely bring my car back here for future work and performance mods. If I could give it more than a 5 star rating, I would. Edit 09/23/19: We held another cool event at RPM and I was having issues with my car. Modern vehicles are very complex machines and Jason offered to take a look at the car and see if anything was going on. He hopped in and plugged in his laptop and found that there were some issues and we had discussed what was going on. Brad (owner), Jason (owner and son) and I popped the hood and took a look around and quickly found that a wiring loom was faulty and had come dislodged. They very generously got it quickly fixed with some new wires and soldered it into place. I CAN'T THANK THESE GUYS ENOUGH! GREAT PLACE TO TAKE YOUR VEHICLE!!!

5

Don took care of everything. My Wife was very happy that he took the time to explain things to her . I will be happy to bring my vehicle back for the recommended services . The technicians seemed to be well trained and knowledgeable.

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